7pub Privacy Policy
At 7pub, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012. Please take a moment to read it carefully.
Privacy Principles We Stand By
Six core principles that guide how 7pub handles every piece of data you share with us.
Every data point you share with 7pub is stored using industry-standard AES-256 encryption at rest, with TLS 1.3 protecting all data in transit. Our infrastructure is hosted on secured servers with access controls, intrusion detection, and regular independent security audits. Your credentials are never stored in plaintext.
7pub collects only the data that is genuinely necessary for the purposes outlined in this Privacy Policy. We do not collect personal information speculatively or for purposes beyond operating your account, processing transactions, meeting our legal obligations under Philippine law, and improving the quality of your 7pub experience.
Under Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — you have meaningful rights over your personal data. 7pub takes these rights seriously. You can access, correct, restrict, or request deletion of your data at any time, subject only to our legal obligations to retain certain records for regulatory compliance purposes.
7pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data with third parties is strictly limited to what is necessary to operate the platform — such as verified payment processors, game providers, and identity verification services — and is always governed by data processing agreements that bind those parties to equivalent privacy standards.
We believe you deserve to know exactly what happens to your data. This Privacy Policy is written in plain, readable English — not buried in legal jargon — so every Filipino player on 7pub can understand how their information is handled. We update this policy whenever our data practices change, and we notify you of material updates in advance.
7pub operates in alignment with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC) of the Philippines. Where applicable, we also comply with PAGCOR-aligned standards governing the handling of player data in the Philippine online gaming sector.
7pub (accessible at 7pub.net) is a Philippines-focused online casino and sports betting platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. 7pub operates in alignment with PAGCOR-aligned standards applicable to online gaming platforms serving the Philippine market.
For the purposes of this Privacy Policy, 7pub acts as the Personal Information Controller (PIC) as defined under Section 3(h) of the Data Privacy Act of 2012. This means 7pub determines the purposes and means by which your personal data is collected, used, and processed.
This Privacy Policy applies to all personal data collected from individuals who access, register on, or interact with the 7pub platform in any capacity, including registered players, visitors who browse without registering, and individuals who contact our customer support team. It covers all personal data processing activities performed by 7pub and by authorised third-party processors acting on 7pub's behalf.
This Privacy Policy should be read together with 7pub's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. Together, these documents form the complete framework governing your relationship with 7pub.
7pub collects several categories of personal data depending on how you interact with the platform. The table below summarises the main categories of data collected and why each category is needed:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie / ID photo | KYC verification, age compliance (21+), anti-fraud |
| Contact Data | Email address, mobile number, residential address | Account management, support communications, regulatory notices |
| Financial Data | GCash / Maya wallet reference, BPI / BDO / UnionBank account details, transaction history | Deposit and withdrawal processing, AML compliance, AMLC reporting |
| Account Data | Username, hashed password, account preferences, Loyalty tier, bonus history | Account operation, personalisation, Loyalty Program management |
| Gaming Data | Game sessions, wager amounts, win/loss records, game type preferences | Game delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, OS, session timestamps | Security, fraud detection, platform performance optimisation |
| Behavioural Data | Pages visited, features used, session duration, click patterns | Platform improvement, responsible gaming analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
7pub does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information — such as government ID numbers — is collected for KYC purposes, it is handled with additional safeguards including restricted internal access controls and encrypted storage.
7pub collects personal data through the following channels and methods:
- Direct Submission: Information you provide when creating your account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion or survey.
- Automated Collection: Technical and behavioural data collected automatically when you access the 7pub platform, including via cookies, web beacons, server logs, and similar tracking technologies described in Section 9 of this policy.
- Payment Processors: Transaction confirmation data and payment reference information shared by GCash, Maya, BPI, BDO, UnionBank, Coins.ph, and other payment partners when you execute a deposit or withdrawal.
- Identity Verification Partners: Results and verification status from authorised third-party KYC service providers where 7pub uses such services to confirm the authenticity of identity documents you submit.
- Game Providers: Gaming session data transmitted by third-party game providers such as Evolution Gaming, Pragmatic Play, PG Soft, and others when you play their games within the 7pub platform.
- Publicly Available Sources: In limited circumstances and only where necessary for compliance or fraud prevention purposes, 7pub may verify information against publicly available records including AMLC watchlists or other regulatory databases.
7pub does not purchase or acquire personal data from data brokers or third-party marketing lists. All data we hold about you was either provided directly by you or collected in the course of your use of the 7pub platform and its integrated services.
7pub uses personal data only for the purposes described in this Privacy Policy. The primary purposes for which we process your personal data are:
- Account Creation and Management: To register your account, verify your identity, maintain your account records, and enable you to access all features of the 7pub platform.
- Transaction Processing: To process deposits and withdrawals via your chosen payment method, confirm transactions, and maintain accurate financial records of all account activity.
- Regulatory Compliance: To meet our obligations under Philippine law, including but not limited to KYC and anti-money-laundering (AML) requirements, AMLC suspicious transaction reporting, and PAGCOR-aligned operational standards.
- Responsible Gaming: To monitor gaming behaviour patterns and identify indicators of potential problem gambling, enabling 7pub to offer appropriate intervention tools and comply with responsible gaming obligations. This includes flagging unusual session lengths, deposit frequency, or loss patterns.
- Fraud Prevention and Security: To detect, investigate, and prevent fraud, unauthorised account access, cheating, money laundering, and other prohibited conduct as described in 7pub's Terms & Conditions.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and deliver the quality of service you expect from 7pub.
- Platform Personalisation: To customise your gaming experience, recommend games relevant to your preferences, and deliver promotions and Loyalty Program benefits tailored to your account activity — where you have not opted out of such personalisation.
- Marketing Communications: To send you promotional offers, new game announcements, and Loyalty Program updates via email or in-platform notifications, where you have consented to receive such communications. You may withdraw this consent at any time.
- Platform Improvement: To analyse aggregated usage data and improve the performance, design, and feature set of the 7pub platform for the benefit of all Filipino players.
Marketing Opt-Out: You can unsubscribe from 7pub marketing communications at any time by clicking the unsubscribe link in any marketing email, adjusting your notification preferences in your account settings, or contacting our support team via live chat. Opting out of marketing does not affect transactional or compliance-related communications, which will continue as required.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 7pub processes your personal data on the following legal bases:
- Contractual Necessity: Processing that is necessary to enter into and perform the contract formed when you register your 7pub account and accept our Terms & Conditions. This covers account management, deposit and withdrawal processing, game delivery, and customer support.
- Legal Obligation: Processing required to comply with applicable Philippine law, including KYC obligations, AML record-keeping, AMLC reporting requirements, and PAGCOR-aligned operational directives.
- Legitimate Interests: Processing necessary for 7pub's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where those interests are not overridden by your rights and interests as a data subject.
- Consent: Processing based on your freely given, specific, and informed consent — primarily in the context of marketing communications and non-essential cookies. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing conducted prior to withdrawal.
Where 7pub relies on legitimate interests as a legal basis, we conduct a balancing assessment to ensure that our interests do not disproportionately override your rights. You may request information about any such balancing assessment by contacting our Data Protection Officer at the details provided in Section 13 of this policy.
7pub does not sell, rent, or share your personal data with third parties for their independent commercial use. We share data only in the following limited and necessary circumstances:
- Payment Processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20 processors, and Coins.ph receive the minimum data necessary to process your deposit or withdrawal transaction. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
- Game Providers: Third-party game providers receive your account identifier and relevant session data to deliver games within the 7pub platform. Game providers are contractually prohibited from using this data for any purpose other than delivering the game services.
- Identity Verification Services: Where 7pub uses third-party KYC providers to verify identity documents, those providers receive only the document data necessary for verification and are bound by strict data processing agreements.
- Regulatory Authorities: 7pub is legally required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where required by law, court order, or valid regulatory directive.
- Fraud Prevention Networks: In limited circumstances, 7pub may share data with industry fraud prevention services to identify and block individuals known to engage in fraudulent conduct across multiple platforms, in accordance with legitimate interests.
- Professional Advisers: Legal counsel, auditors, and compliance advisers engaged by 7pub may access personal data on a strictly need-to-know basis, subject to professional confidentiality obligations.
All third parties with whom 7pub shares personal data are required to maintain the confidentiality and security of that data and to process it only for the specified, limited purpose for which it was shared. 7pub does not transfer personal data outside the Philippines except where required by the nature of the service — for example, where a game provider's servers are located abroad — and only where appropriate safeguards consistent with Philippine data privacy law are in place.
7pub retains personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Philippine law. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Records | Duration of account + 5 years after closure | AML legal obligation, regulatory audit trail |
| Transaction Records | 5 years from transaction date | AMLC and PAGCOR record-keeping requirements |
| KYC Documentation | Duration of account + 5 years after closure | Regulatory compliance, dispute resolution |
| Support Communications | 3 years from date of interaction | Dispute resolution, quality assurance |
| Gaming Session Data | 3 years from session date | Responsible gaming monitoring, dispute resolution |
| Technical / Log Data | 12 months | Security monitoring, fraud investigation |
| Marketing Preferences | Until consent withdrawn + 1 year | Consent record-keeping per NPC guidelines |
When data is no longer required and its retention period has expired, 7pub will securely delete or anonymise it in accordance with our data disposal procedures. Anonymised data — from which all personal identifiers have been irreversibly removed — may be retained indefinitely for statistical and platform improvement purposes.
7pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- Encryption: All personal data is encrypted at rest using AES-256 encryption. All data transmitted between your device and 7pub's servers is protected by TLS 1.3 protocol, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
- Access Controls: Access to personal data within 7pub's internal systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo background screening and are bound by confidentiality obligations.
- Multi-Factor Authentication: 7pub supports and encourages the use of multi-factor authentication (MFA) for player accounts. OTP verification via your registered mobile number is available as an additional layer of account security.
- Intrusion Detection: 7pub's infrastructure is monitored 24/7 for suspicious activity using automated intrusion detection systems. Anomalous access patterns trigger immediate security alerts and investigation.
- Regular Security Audits: 7pub conducts periodic security assessments and penetration testing of its platform infrastructure to identify and address vulnerabilities before they can be exploited.
- Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7pub will notify the National Privacy Commission and affected players within the timeframes required under the Data Privacy Act of 2012 and NPC guidelines.
Your Role in Security: No security system is impenetrable. You play an important role in keeping your 7pub account secure. Use a strong, unique password for your account. Never share your login credentials or OTP codes with anyone — including people claiming to be 7pub staff. 7pub will never ask for your password via live chat, email, or any other channel. If you suspect your account has been compromised, contact our support team immediately.
7pub uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse usage patterns. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on 7pub.net:
- Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without affecting the core functionality of your 7pub account.
- Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and responsible gaming tool settings, so you do not have to re-configure them on every visit.
- Analytics Cookies: Used to collect aggregated, anonymised data about how players use the 7pub platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This information helps us improve the platform experience for all Filipino players. These cookies are only placed with your consent.
- Marketing Cookies: Used to deliver personalised promotional content and to measure the effectiveness of our promotional campaigns. These cookies are only placed where you have consented to receive marketing communications from 7pub.
You can manage your cookie preferences through the cookie settings panel available on the 7pub platform, or through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your account. Disabling functional cookies may affect platform personalisation features.
7pub does not use third-party advertising network cookies or share behavioural tracking data with ad networks for the purpose of serving targeted advertising on external websites.
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 7pub. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 13:
You have the right to request a copy of the personal data 7pub holds about you, including information on how it is being used and with whom it has been shared. We will respond to verified access requests within 15 business days.
If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. You can update basic account information directly through your 7pub account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where processing is unlawful — subject to 7pub's legal obligations to retain certain records.
You have the right to object to processing of your personal data where 7pub relies on legitimate interests as the legal basis, or to processing for direct marketing purposes. Objections to marketing will be honoured immediately.
Where technically feasible and where processing is based on consent or contractual necessity, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another platform.
If you believe 7pub has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can address your concern directly.
7pub is strictly an adults-only platform. In accordance with Philippine gaming regulations, access to and use of the 7pub platform is limited to individuals who are at least 21 years of age. 7pub does not knowingly collect personal data from individuals under 21, and it is a condition of registration that you confirm you meet this age requirement.
7pub uses identity verification processes including date-of-birth checks and government ID verification to confirm that registered players meet the minimum age requirement. Where 7pub has reasonable grounds to suspect that an account holder is under 21 years of age, the account will be suspended pending age verification and any winnings will be held pending the outcome of that verification.
Protecting Minors: If you are a parent or guardian and believe that a person under 21 in your household may have registered on or accessed the 7pub platform, please contact our support team immediately via live chat. We take underage access seriously and will act promptly on any such report. We also recommend using parental control software to restrict access to gaming websites on shared devices.
In the event that 7pub discovers personal data has been collected from an individual under 21, that data will be deleted promptly and the associated account permanently closed. Any funds deposited by an underage individual will be returned to the originating payment method.
7pub may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, applicable Philippine law, or NPC guidance. We are committed to keeping you informed of any changes that affect your rights as a data subject.
For material changes — those that significantly affect how we collect, use, or share your personal data — 7pub will provide at least seven (7) calendar days' advance notice via your registered email address and/or an on-platform notification displayed upon your next login. The updated Privacy Policy will be published at 7pub.net/privacy-policy with the revised effective date clearly indicated at the top of the document.
For minor or non-material changes — such as typographical corrections, clarifications that do not alter the substance of our data practices, or updates to contact information — we may update this policy without advance notice, though the updated effective date will always be reflected at the top of the page.
Your continued use of the 7pub platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with any material change, you may request account closure and we will process your request in accordance with our account closure procedures, returning any remaining real-money balance to your verified payment method.
We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision so you can easily identify whether changes have been made since your last review.
7pub has designated a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act of 2012 and its Implementing Rules and Regulations. The DPO is responsible for overseeing 7pub's compliance with applicable Philippine data privacy law and serves as the primary point of contact for data subject rights requests, privacy enquiries, and regulatory correspondence.
To exercise any of your data subject rights, raise a privacy concern, request information about our data processing practices, or lodge a complaint, please contact 7pub through the following channels:
- Live Chat: Available 24/7 directly on the 7pub platform. For urgent account security concerns, this is the fastest way to reach our team. Identify your request as a "data privacy matter" so it is routed to the appropriate team.
- Email: — for formal data subject rights requests, DPO correspondence, and privacy complaints. Please include "Data Privacy Request" in the subject line and provide sufficient information to verify your identity and describe your request clearly.
- Response Times: 7pub will acknowledge receipt of a data subject rights request within three (3) business days. We aim to provide a substantive response within fifteen (15) business days of receiving a complete, verified request. Complex requests may require up to thirty (30) business days, in which case we will notify you of the expected timeline.
If you are not satisfied with 7pub's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which can be reached through the NPC's official website and public contact channels.
This Privacy Policy was last reviewed and approved in January 2026. It supersedes all previous versions of the 7pub Privacy Policy. Thank you for taking the time to understand how 7pub protects your personal data. We are committed to earning and maintaining your trust as you enjoy everything our platform has to offer.
Your Privacy is Safe at 7pub
Now that you understand how 7pub handles your personal data, you can enjoy our full range of casino games, live dealers, slots, bingo, and sports betting with complete peace of mind. All in Philippine Peso, with instant GCash and Maya transactions. For players 21 and above only.